Banora · the voice-notes app
Banora Terms of Service
1. Who we are; how the contract is made
These Terms govern your use of the Banora iOS app (the “App”), provided by:
Ala Eddine Bannour (sole proprietor)
Schulstraße 20, 13347 Berlin, Germany
Email: hi@banora.dev
The contract is concluded when you first sign in with your Apple ID and accept these Terms. The current Terms are available in the App (Profile) and at banora.dev. For App Store purchases, Apple is the merchant of record — billing, receipts, refunds, and the statutory right of withdrawal run through Apple. Deviating terms of yours do not apply.
2. The service
Banora is a thought-capture app: you record or type thoughts; the App transcribes voice on your device, stores your thoughts on your device (mirrored to your private iCloud if iCloud Backup is on), and — if you consent — uses AI to sort thoughts into topics and name groups. How data is handled is described in the Privacy Policy.
3. What the App does and does not promise
Like any software, Banora has limits you accept by using it:
- AI sorting can be wrong: thoughts may be misclassified, titles or dates misread; check anything important. AI output is a suggestion, not a promise of accuracy.
- Sync between your devices resolves conflicts by the most recent edit; in rare cases (e.g. a device long offline) an edit or deletion can be overridden or a deleted thought can reappear.
- Untranscribed voice notes do not transfer to a new device (the audio stays on the recording device).
- One Apple ID = one account: anyone who can use your Apple ID on a device can access your Banora account there.
- The app switcher shows your last screen, like any app.
- First use and AI sorting need an internet connection; thoughts captured offline are sorted when you’re back online.
- AI sorting is subject to fair-use rate limits.
- Removing the iCloud mirror (turning Backup off, or deleting the account) completes the next time the App runs with iCloud reachable; you can also remove it yourself in iOS iCloud settings.
- If a device is offline when you delete your account, it wipes its local copy the next time it comes online — this requires the device to still have a valid sign-in; a device whose session has expired keeps its local copy.
- We may adjust the free tier’s allowance over time; allowance you have already used is never taken away.
4. License; your content
We grant you a limited, non-exclusive, non-transferable right to use the App for your own purposes for the duration of these Terms. The App — its software, design, brand, and associated intellectual property — remains ours or our licensors’; you may not copy, modify, distribute, sell, or lease any part of it except as permitted by mandatory law (§§ 69d, 69e UrhG remain unaffected). Your content remains yours; we claim no rights to it.
5. Your account
You sign in with Sign in with Apple; keep control of your Apple ID — you are responsible for activity under your account. You can sign out or delete your account at any time in the App; the consequences for your data are described in the Privacy Policy.
6. Free tier, Banora Pro, billing
The free tier includes a limited lifetime number of captures, enforced server-side. Banora Pro is an auto-renewing subscription bought as an Apple in-app purchase; price, billing period, and renewal date are shown in the App Store purchase sheet before you buy. Apple bills you; we never receive your payment details. Subscriptions renew until you cancel them in your Apple ID subscription settings. Deleting your Banora account or signing out does not cancel your subscription — cancel it in your Apple settings. Restoring purchases links your subscription to the Banora account you are signed into at that moment; it then no longer unlocks Pro on any other account. Refunds are requested from Apple (“Report a Problem”).
7. Right of withdrawal
As a consumer you have the statutory 14-day right of withdrawal for digital content and services. In-app purchases are concluded with Apple Distribution International Ltd. as merchant of record, so this right exists against Apple and is exercised under Apple’s terms.
8. Your statutory rights; updates
Your statutory rights for digital products (§§ 327 et seq. BGB) are not limited by these Terms. We provide the updates required by law to keep the App in conformity and inform you about them.
9. Fair use
You may not disrupt or attempt unauthorized access to the server side of the service, or circumvent metering, entitlement checks, or the consent gates.
10. Backups and appropriate use
You are responsible for backups: keep iCloud Backup on or make regular exports (Profile → export); if damage would have been avoided or reduced by reasonable backups, this counts against any claim (Section 11). Banora is not a secure vault: it is not designed for storing passwords, access credentials, cryptographic keys or wallet data, or the sole copy of irreplaceable or high-value information, and loss of such data is not a foreseeable, contract-typical consequence of using the App (Section 11).
11. Liability
11.1 We are liable without limitation for damage caused intentionally or by gross negligence, for injury to life, body, or health, under the German Product Liability Act (Produkthaftungsgesetz), in case of fraudulent concealment of a defect, and to the extent we have assumed a guarantee.
11.2 In the case of slight negligence, we are liable only for breach of essential contractual obligations (Kardinalpflichten) — obligations whose fulfillment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely — and only up to the amount of the damage that is foreseeable and typical for this type of contract.
11.3 In all other respects, our liability is excluded.
11.4 For loss of data, our liability under Section 11.2 is limited to the cost of restoration that would have been incurred had you made reasonable backups; the App provides iCloud backup (on by default) and a data export for this purpose. This does not shift any statutory burden of proof to your disadvantage.
12. Term, termination, discontinuation
These Terms apply for as long as you use the App; you can end them at any time by deleting your account and the App (cancel your subscription first — Section 6). We may discontinue the service with reasonable advance notice in text form. Export your data (Profile → export) before the end date. Any unused portion of a paid subscription is refunded through Apple.
13. Changes to these Terms
We may update these Terms. Updates are shown in the App and apply when you accept them there; changes that only benefit you or that are legally required apply upon publication.
14. Contract transfer
We may transfer this contract to a company (e.g. on a change of legal form or sale of the business); you will be notified and may terminate upon the transfer.
15. App Store
These Terms are concluded between you and us, not with Apple. We, not Apple, are responsible for the App, its maintenance, and support. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
16. Dispute resolution; governing law
We are neither obliged nor willing to participate in dispute-resolution proceedings before a consumer arbitration board (§ 36 VSBG). German law applies, excluding the UN Sales Convention; as a consumer you keep the protection of the mandatory provisions of the law of your habitual residence (Art. 6(2) Rome I).
17. Contact
hi@banora.dev · Support: https://banora.dev.